• Managed Services

    Network Management

    Network

    We provided network design and management. Our networking services for all clients include device pre-configuration and on-site installation. We can be your one-stop shop for getting remote sites or clients up & running.

    Storage

    Storage

    As clients acquire increasing sources for data and information, storage is becoming ever more critical. Compliancy regulation and legislation does and will continue to require many companies to reliably maintain their data and make it accessible for years to come.

    IT Systems Maintenance and Support

    Support

    We provide a wide range of support services to all our clients. Our tailor made services are designed to meet your technology, business, and financial requirements so that you get as much support as you need.

    Some of our support include but not limited to:
    • Service Desk
      • ITIL based remote and telephone support for all issues with a 24/7 service available
      • Guaranteed remote and on site response times
      • Equipment warranty management and third party liaison & management
    • Real-Time Monitoring
      • Network, Server Hardware, Operating System & Application monitoring
      • Backup monitoring
      • Server OS, Application and updates
    • Scheduled Engineering
      • Regular system administration, maintenance and general tasks
      • Resource Consistency

    Installation

    Install

    Alumni Trading78 offers a range of Installation services to help you with your IT solutions:

    Physical Install

    our engineers will install the equipment in your server room in accordance with your requirements. We pride ourselves on neat, clean, professional work and will ensure that all cables are left neat and packaging materials tidied up afterwards.

    Installation of the following

    • Network solution (LAN, VPN, Wireless)
    • Software and Systems
    • Storage and Backup solutions
    • Video Conferencing solution

    Project Management

    For larger installations, we will liaise with all parties involved and manage the project for you to ensure that we can deliver to you a fully operational system on time and within budget

    Configuration

    Support

    Our product specialists will work with you to identify the best configuration for your particular circumstances and will then set up the equipment as needed. Configuration can take place prior to shipping, on-site during installation or by a remote link after installation. For on-site and remote configuration, our engineer will work with you in testing and monitoring until you are satisfied that the system is working properly.

  • Security Solutions

    Disk Encryption Systems

    Security

    Provides full-disk encryption to protect sensitive data and personal identifiable information stored on laptops, desktops and PDAs.

    Data Network Security

    Data

    Our Network Security Services provide proactive threat detection, superior analysis, and prioritized response to reduce network security risks to operations, data security and regulatory compliance.

    Information Security and Risk Management

    Risk Man

    We do security controls implementation and management. We address the risks identified in Security Audit Report, but to also enhance the existing Security Controls and to mitigate the Security risks as identified by Security Audit. Installation of security and monitoring applications

    Policy, Standards and Procedures

    Policy

    Reports and Policy writing. Documenting security procedure and processes

  • Testing

    Testing Life Cycle

    Testing

    Alumni Trading78 provides execution of the whole testing life cycle from planning, implementing to reporting and monitoring. Types of testing we offer includes performance, functional, user acceptance, load/stress testing.

    Vulnerability Assessments and Testing

    vulnerability acces

    To prevent costly security breaches, Alumni Trading78 performs a combination of internal and external assessments, to provide a holistic evaluation of vulnerabilities and business risks across your organization.

  • ICT Consulting

    IT Infrastructure Review

    IT Infrast

    You may have an issue that needs resolving or

    • You want to understand how you could better use your current assets or
    • You need to evaluate how your IT is managed or
    • You need to realign your IT to meet your business requirements.

    The Alumni Trading78 IT Infrastructure Review can answer all of these. It is a focused activity derived from our understanding of your needs and your organisation.

    Across all organisations with any requirement our common goal is to make your IT more effective than it was before – that may mean reducing your operational overheads, improving your systems performance or mitigating risk.

    Our Process:

    Understand – We find ideas flow best in an environment where we can talk, share, draw, listen and understand. What do you want IT to deliver to your business? How do you want it to perform? Where is your IT now? Where do you want IT to be?

    Gap Analysis – Based on what we have discovered we can understand your business needs in terms of IT and document what is required to meet these needs. These needs may include application & data access, security, compliance, cost reduction and business continuity.

    Technology Choices – Using our experience of today’s technology marketplace; where technology is going and the cost implications of these technologies. We then apply that knowledge in order to fill the gaps and meet your business needs.

    Recommend & Report – If we ran your business, we would consider the following options... We will show you investment models for the available options; giving you best of breed advice – open, honest and providing a professional opinion.

    Project Management

    Project Management

    Our aim at Alumni Trading78 is to deliver the most appropriate project solution that meets your requirements. We will work closely with you, bringing our wide market experience to ensure successful project delivery.

    Alumni Trading78 Project Definition approach has been created to deliver a consistent approach to all projects that we are requested to respond to. The process has been designed to offer a series of steps that mean that all stages are documented and all requirements and areas of concern are addressed. Following are the key stages.

    Project Requirements

    the most important part of any project is to listen to our client and document the requirements and goals. To this end, we

    • Define boundaries and scope, explore future potential and define timescales and milestones
    • Explore tolerance for any potential business disruption and down-time during working hours
    • Develop an understanding of existing architecture and assess existing in-house skills at both technical and user level
    • Identify training requirements

    Project Team

    Each project is headed by an account manager. This person will call on resources with expertise relevant to the project.

    Architecture Definition

    Working with our client, architecture will be developed, taking into account business preferences, delivery timescales, costs and flexibility to support future needs.

    Deployment Planning

    Approaches to project deployment vary depending on timescales, risk and business requirements. Typically projects are either rolled out in a staged release - where selected groups are transitioned to new services prior to wider roll-out; or in a "big bang" fashion - where potential deployment risk is low.

    Activities

    • Manage Product and Project Requirements
    • Coordinate deployment timetable among affected stakeholders
    • Synchronise schedule with the business process

    Define the Process

    • Establish the processes and detailed procedures for deployment
    • Identify risks and contingencies

    Plan the Project

    • Prepare and maintain a detailed deployment plan with adequate resources
    • Plan for operational testing
    • Identify end-of-life activities for old equipment
    • Establish training and support services

    Monitor the Project

    • Track deliveries and milestones
    • Identify and address problems
    • Maintain management communication

    Complete the Project

    • Client hand-over
    • Analyse project performance
    • Report on lessons learned